SHIPPING POLICY

Free delivery is available in the following postcodes or within a 20-kilometre radius of the New England Highway and with a minimum order of 10 bags or 1m3 loose.
2365 Guyra
2358 Uralla
2352 Kootingal
2355 Bendemeer
2353 Moonbi
2344 Duri
2350 Armidale No min order within the town boundary
2340 Tamworth Min 5 Bags within the city boundary. 10 bags outside the city boundary

Flat Rate Freight - $50 with min delivery, encourage ordering with friends and neighbours to cut the cost to the customer.
To areas
Inverell - 2360  min delivery 100 bags or 2m3 loose
Glen Innes - 2370  min delivery 100 bags or 2m3 loose
Moree - 2400  min delivery 100 bags or 2m3 loose
Gunnedah - 2380 min delivery 100 bags or 2m3 loose
Barraba - 2347 min delivery 100 bags or 2m3 loose
Ebor - 2453 min delivery 100 bags or 2m3 loose
Manilla - 2346 min delivery 100 bags or 2m3 loose

Deliveries outside these areas i.e. Port Macquarie/Coffs Harbour/Forster, by negotiation with combined orders of a minimum delivery of 120 bags.

We do not have the facilities to collect directly from Cow Pow, only from our trusted retailers.
 

RETURN POLICY

Returns are not accepted for customers who have changed their minds. Under exceptional circumstances, a credit may be offered. Any items that are deemed faulty at the discretion of the owners will be exchanged for the same or similar product.

PAYMENT METHOD

All purchases are to be paid for before delivery unless prior arrangements have been made. 
Deposits may be required for special orders. 
All goods remain the property of SR & HG Doyle trading as Cow Pow unless paid for.
All card transactions are subject to a 2% surcharge as charged by our financial institution. Payment can be made by direct bank transfer, Credit Card, EFTPOS  or Paypal. Cash-out is not available when payments are made by EFTPOS.

WHOLESALE INQUIRIES

We welcome enquiries from retailers that wish to resell our products whether a garden centre, produce store or nursery. We only allow one retailer in any Local Government Area. Please make contact as we would love to have you onboard.